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Hear why West is the contact center solution you need to keep up with today’s customer expectations.

Hear why West is the contact center solution you need to keep up with today’s customer expectations.

West Connects Businesses And Their Customers

West develops technology-enabled communications that change the way we work, and improve the way we live. With the industry’s broadest and most complete portfolio of enterprise-grade, global UCaaS solutions, our areas of expertise include conferencing & collaboration, cloud contact center, CX design & support, hosted voice & networks, IVR & self-service, E911 & emergency routing and proactive notifications & mobility.

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Since 1985 West has been amassing the critical skills and capabilities to successfully meet the challenges of today’s complex enterprise communications environments. We’ve extended the definition of what cloud-based communications solutions should include and what they can do. Beyond capability, we’ve brought intelligence in design, deployment and management. And in doing so, we’ve allowed our customers to focus on their core mission while enjoying the benefits of better, more robust and innovative ways of supporting clients, leveraging global teams, and connecting more profoundly with stakeholders of all types.