Welcome to the Library

Cloud Services University Resources
Top Benefits of a Digital Workplace Strategy
Battlecard: Salesforce Marketing Cloud
Selling SD-WAN: 4 Steps to Success
Cloud Secure Data Sheets
Battlecard: Saleforce Service Cloud
SD-WAN Simplified
Battlecard: Salesforce Sales Cloud
8X8 Marketing Campaigns
Top 3 Mistakes to Avoid When Selling UCaaS
Survey: Contact Centers Rapidly Abandoning On-Premises Technologies
Whiteboard Session with Canpango
4G LTE For Temporary, Mobile and Remote Connections
GlobalGig Orchestrates Hyperconnectivity
Cloud Secure Battle Card
Pathway to 5G
Subtle Art of Selling Business Continuity
8×8 Beefs Up Integrations, Speech Analytics, Reporting
Evolve IP 2019 Partner Playbook
Network Map
Next Generation Security Whitepaper
X Series Datasheet
Omnichannel and Customer Experience Investment
Unified Communications
Agent Flyer
5QiQ with CCI
Webinar: Increase the Performance of Your Hybrid Cloud Workloads
What Consumers Expect from Brand Communications
SD-WAN Sales Agent Training
Lifesize for Microsoft Teams
Omnichannel vs. Multichannel
Webinar: Pump it Up! The Secret to Building a Bigger, Better Sales Pipeline
Whiteboard latency video with Mike and Andrew P
Webinar: Evaluating SD-WAN as a Managed Service
Practical tips for solving security, cloud, and mobility challenges of SD-WAN
Frost & Sullivan Report
The Complete Enterprise Unified Communications Checklist
What does 2019 have in Store for Cloud and Unified Communications?
Webinar: Parallels Between UCaaS and Cloud
Politics & Governance of Omnichannel
Five9 Customer Service Index
Why Callback?
SD-WAN & Static IP Support – Why It’s Critical
VoIP FAQ one-pager
BCN Customer Portal
BCN Dedicated Internet Access with AT&T Managed Internet Service
5QiQ with Canpango
Cloud as a Strategy
Canpango: Introduction
VAR Objection Battlecard
Sales Playbook
Evolve IP Recognized on CRN Next-Gen 250 List
Broad Sky Networks Presents Getting Ready for 5G!
Consumption-Based Pricing
Technical Specifications
Company Overview
Zailab Summary
Top 3 Mistakes to Avoid When Selling UCaaS
5QiQ with RingCentral
Red Chair Interview: Zailab
Meet BCN
BCN Case Study: Real Estate
BCN Network Monitoring
BCN Products and Services Overview
Dyna spotlight interview video with JR
Find Simplicity in Complexity
Cox Business and RapidScale: What’s Next for Sales Partners
Talkdesk for Zendesk
History of Viasat video with Eric and Andrew P
Contact Center Survey Highlights Infographic
Case study: Seattle non-profit gains stability with Viasat Business
Talkdesk Enterprise Cloud Contact Center
Talkdesk Sales Pitch for Partners
An Update with 8×8
Talkdesk for Salesforce
Unified Communications Data Sheet
Talkdesk for Sales
2018 Contact Center Trends and Market Landscape Survey Results
Talkdesk Callbar
An Update on Talkdesk
2018 Contact Center Trends and Market Survey Video
An Update on the New Vonage
SADA Quarterly – A Magazine for SADA’s Microsoft Practice
Talkdesk Sentiment
5 Ways to Identify Your Next Cloud Opportunity
Omnichannel Analytics
Colgate-Palmolive: Empowering Global Collaboration with G Suite
Talkdesk Customer Stories: OpenTable
Nine Omnichannel Challenges to be Aware Of
Windows Virtual Desktop Coming to Microsoft Azure
Lifesize Challenges Zoom with New 4K Video Conferencing
NICE inContact Partner Enablement & Training Industry Recognition – Spotting a NICE inContact Deal
BLOG: Rapid Deploy Internet: Get Day-One Connectivity with 4G LTE
WEBINAR: Broad Sky Networks Presents Rapid Deployment Internet
Be the Buyer with Lifesize
5QiQ with Lifesize
TrueCar Goes Google with SADA in 6 Weeks!
Case Study: Onward and Bigleaf vs. VoIP Connectivity problems
SMS/Text: What’s Right 4 U?
CRM Integration Data Sheet
2018 Customer Experience (CX) Transformation Benchmark
5 Reasons to Choose Microsoft Teams over Slack
What You Need to Know About Moving Your Data Warehouse to the Cloud
Evolve IP Cloud Connect / SD-WAN Data Sheet
How to Make Video Stick: Getting Your Whole Organization Involved in Video Creation
NICE inContact Partner Enablement & Training Industry Recognition – Industry Recognition
International Hosted PBX Delivering QoS Across the Globe
8×8 Academy
Registration: Monthly Partner Portal Training
IntelePeer Quarterly Partner Update Call
2019 RapidScale Webinar Series
West Unwraps UCaaS Service Bundles for Retail and Restaurants
Thriving in the Experience Economy
Evolve SYNC Data Sheet
Amplify Your Marketing Efforts with CPaaS
Achieving PCI Compliance with The Evolve IP Compliance Cloud
Navigating the Contact Center Purchase Decision
Achieving HIPAA Compliance with The Evolve IP Compliance Cloud
How CPaaS Helps Cultivate Patient Relationships
Making the Most of Cloud Technology and Healthcare for Compliance
What is E911 and Why Should my Enterprise Care?
Top KPIs for Managing Customer Service, Sales and Collections Contact Centers
WEBINAR: The Power of Hybrid: Your Data Center’s Untapped Potential via Cloud Connectivity
Insurance Industry Case Study: AP Intego
CPaaS for the Enterprise: It’s About More Than APIs
Avaya Cloud Contact Center
Building a Business Case for Cloud-Based Contact Center Solutions
Avaya Cloud UC Fact Sheet
The Case For Desktop-As-A-Service
29 Stats That Show What Consumers Expect From Brand Communication
Achieving Unified Email Management With Mimecast
WEBINAR: 5 Ways To Drive Revenue With Managed Office 365
Aligning Modern Application Performance With Business Intent
5 CRM & Business Process Horror Stories You Can Easily Avoid
Buyer Personas
The Changing Role of the CIO and the Emergence of Cloud
8×8 Acquires Jitsi Video Communications Technology From Atlassian
Digital Transformation Helps Retailers Ensure a Better Customer Experience
The Evolve Contact Suite (ECS) Data Sheet
WEBINAR: Harnessing Artificial Intelligence & Emerging Technologies for Data Security
4 Steps for Preparing to Merge Multiple Salesforce Orgs
Four Tips to Choosing a Video Conferencing Solution
SD-WAN: Best of Breed or Add-On?
The New Engagement Experience
Webinar: The Risks of Office 365 Data Backup and Retention
SADA Helps TVG Network Scale with Google Cloud Platform
5 Warning Signs That Your Business Needs to Invest in Marketing Automation
Microsoft Teams Replacing S4B
WEBINAR: Crawl, Walk, Run: Transforming the Legacy Enterprise with Microsoft Azure
8×8 Speech Analytics
How to Calculate your Contact Center Service Level & Why this Metric Matters
Holiday Shopping Season Leads to Increased Cybercrime
Matrix-O’Neal Case Study
Matrix IBS and Inspire Communications Case Study
3 Common Questions About Business Process Management Tools & How to Address Them
Alarming Cybercrime Stats
Beware of Yesterday’s “All in One” Pitch
[PARTNER WEBINAR] Salesforce & CX: 3 Tips for Talking About CRM with Your Customers
[PARTNER WEBINAR] Identifying Opportunities: 5 Personas of Digital Transformation Clients
Planning for a Multi-Cloud World
Be The Buyer with Five9
4 Factors to Consider Choosing Between On-Premises and Hosted VoIP
Why businesses are making the move to Google Cloud Platform
What is a Virtual Desktop?
Top 3 Mistakes to Avoid When Selling Cloud Contact Center
Philadelphia Business Journal: How Evolve IP Rose Above the Cloud
WEBINAR: Intro to Effortless (Partner) – November 28th
Discover Why SD-WAN Is A Bad Idea
Be The Buyer with CenturyLink
5QiQ with Five9 Communications about Cloud Contact Center
OneCloud Desktop (Evolve IP DaaS)
CloudSecurity In Your Neighborhood with Dylan Bouterse – June TechTalk
5 Ways to Know Your Head’s in the Cloud
How The Cloud Applies to Every Industry
Be The Buyer with NICE inContact
Be The Buyer with Bigleaf Networks
CenturyLink’s SDN Connects to Big Clouds via TierPoint
WEBINAR: TierPoint CleanIP Training
The Challenges Facing Retailers in the New Communication Landscape
Post Call Survey Datasheet
The Next America – Boomers, Millenials & Technology Showdown
DaaS Success: Non-profit Wins Big with Managed DaaS
WEBINAR: Deep Dive: Effortless Login (Partner) – November 21st
Why Omnichannel?
8×8 Team Messaging White Papers/DataSheet
TierPoint Company Overview
TierPoint Launches CleanIP Next-Generation Firewall
2 Questions in 2 Minutes with Viasat Business: VoIP and Latency
DATASHEET: Viasat Business Satellite Internet
GlobalMeet Webcast
GlobalMeet Webinar
Intelisys Whiteboard Session: SD-WAN with Bigleaf Networks
8X8 Customer Case Study Highlights
Checklist for an Omnichannel Contact Center
WEBINAR: SD-WAN Drivers and Success Stories
CASE STUDY: Teknion Leverages Masergy’s Hybrid Network to Become an IoT Disruptor
Omnichannel Communications – The Next Big Thing in Healthcare
Digital Transformation: Selecting a Managed Service Provider
What is MSx and Why Should You Choose TPx As Your Managed Service Provider?
Simplifying Operations with Business Collaboration Tools
Connect and Collaborate with UCx
How Retail Businesses Can Use CPaaS
9 Omnichannel Challenges To Be Aware Of
Cato Networks Demo: Connect Mobile Users to Multi Cloud Datacenters
Global Opportunities with TATA Communications
Omnichannel vs. Multichannel
WEBINAR: Securing Your Migration to IaaS/PaaS with Cloud Workload Protection
Enabling Business Continuity with Hosted Communications
WEBINAR: SD-WAN Confessions: How I Migrated from MPLS to SD-WAN
Top 3 Mistakes to Avoid When Selling Cloud Contact Center
MiCloud Engage Contact Center – The Benefits of Selling Mitel’s CCaaS Solution
How Healthcare Providers & Pharmacies Can Use CPaaS
Find Your Way Out of Conferencing Chaos
DP Fox Builds Their Future in the Cloud with Bigleaf SD-WAN as the Foundation
Qualified lead machine: Don’t leave money on the table webinar
Product Sheet – Security Advisory Services
Momentum Polycom Desktop and Conference Phone Options: Product Sheet
Five Reasons Why Contact Centers Move to the Cloud
CASE STUDY: MLPS VPN
MiCloud Engage Contact Center – Datasheet
How 5 Departments in Your Company Can Use CPaaS
What SD-WAN Vendors Won’t Tell You About SD-WAN
Personalize the Conversation: Integrate 8×8 Virtual Office with G Suite
Managed Firewalls by TPx
CASE STUDY: Entegris Creates IT Foundation for Rapid Growth and Digital Transformation
MiCloud Engage Contact Center
CASE STUDY: Ronald McDonald House Charities – Baltimore, Maryland
Video Network Best Practice Guide
Momentum CRM Connector: Product Sheet
The New Workplace Reality
Introduction to Omnichannel Analytics
8×8’s Enterprise Engagement Management Platform: Moving Toward an Integrated Approach
Lifesize Live! with Robert Maloney: The Connected Conference Room
Customer Direct Case Study
Business Communication Case Study: Customer Direct
Communications Platforms as a Service Buyer’s Guide
Cato Networks Advanced Security Services
Top 3 Mistakes to Avoid When Selling UCaaS
CASE STUDY: MPLS, SIP Trunking and Security
Politics and Governance of Omnichannel
The experience is everything
WEBINAR: The MSSP Survival Guide: Tips to Know and Traps to Avoid When Diving Into the World of Outsourced Security
ContactOne: Boost Your Customer Experience with an Omni-Channel and Data Driven Approach
CASE STUDY: Premier Research
Managed Cloud Workload Protection
3 Key Cost Saving Factors in Moving to the Cloud
Omnichannel and Customer Experience Investment
BLOG: Moving Contact Centers to the Cloud with SD-WAN
WEBINAR: Cato Cloud Deep Dive: An In-Depth Look at the Industry’s Most Robust SD-WAN Solution
A Unified Communications Recipe for Banking and Financial Verticals
Case Study: Jerome’s Furniture
Constraints on Omnichannel
CASE STUDY: Orthofix Broadens Security and Reduces Alert Noise by 75%
Running a Marina with Viasat Business Internet
BROCHURE: Viasat Business Internet
BROCHURE: High-Speed Business Internet Where Farmers Need it Most
CASE STUDY: Viasat Business Keeps Communications Alive During Hurricane Harvey
Be The Buyer with Evolve IP
Momentum Telecom Overview
Viasat Business Internet
Cerfrance Takes up Lifesize Video Conferencing for its 700 Agencies Throughout France
Availability Status (Presence) with UCx
6 Critical Reasons for Office 365 Backup – Evolve IP & Veeam
Partner Training – Managed Security
About SADA – Beyond 365
Got a Plan for IoT? Look at IaaS and Edge Computing First
6 Benefits of Upgrading to Web Conferencing from Audio-only
Providing a “mind-blowing” customer experience
Frost and Sullivan Cloud Communications White Paper
How to Get Your Office Ready for Generation Z
Cloud Dialer Data Sheet
Product Sheet – Intelligent SIP Trunking
Microsoft 365 Security Assessments
Momentum Telecom Capital Forest Products – Case Study
Five Reasons Businesses Crave Video Conferencing – And Why it Belongs in Your Tech Stack
Top 4 Reasons Why SD-WAN and Wireless are a Perfect Match
5 Levels of Agent Augmentation
Momentum Telecom: Network Diversity
Partner Training – Hybrid Networking
Screen Sharing with UCx
Protect Your Organization from Costly Phishing Attacks with Phish Hunter
Cloud Fax Data Sheet
E911 RFP Preparation Guide
Understanding Pain Points Through the Eyes of the Consumer
Delivering Value on Google Cloud Platform
Five9 and Google
How the Cloud Stops Tech Tug-of-Wars
Evolve IP Vital Stats Infographic
eGuide – Cloud Contact Center
Momentum Telecom: Infrastructure Methodology
The NICE inContact CXone ROI Estimator
Lifesize Product Matrix
WEBINAR: Effortless Partnerships – MSP Focus (Partner) – September 26th
Aryaka Data Sheet: SmartACCESS
The Total Economic Impact of NICE inContact CXone
Case Study – TPx Complete
CXone Workforce Optimization
Partner Training – Cloud Communications
Momentum Telecom: How We Secure Our Services
Evolve IP’s Award-Winning OSSmosis 5.0 Demo
11 Stories of Brilliant Customer Interactions to Inspire Your CX Team
Solutions Brief – Masergy Cloud Communications
WEBINAR: Introduction to Effortless (Partner) – September 19th
Introducing TPx Complete
NICE inContact Partner Enablement & Training: Why the Cloud?
SmartCDN: Web App Acceleration
The Contact Center in the Cloud Value Index
Momentum Telecom: 100% Operability
WEBINAR: 3 Reasons Why SD-WAN and Wireless are a Perfect Match
The Future of Video Communication and Meeting Productivity
TCO Guide: Should I Migrate to Managed Hosting?
BLOG: 5G is Almost Here…Your Questions Answered!
WEBINAR: Broad Sky Networks Presents The State of 5G
Mitel Partner Update – Mitel’s Strategy for Accelerated UCaaS Growth
Consultant/Vonage Business Podcast: Contact Center Market Dynamics and Direction
Regional SD-WAN vs. Global SD-WAN: What’s the Difference?
Barriers to Omnichannel
4 Ways Hosted VoIP Levels the Playing Field for SMBs
NICE inContact Partner Enablement & Training: Contact Center 101
The Presenter Benefits of Webcasting
CXone Voice as a Service
Customer Case Study: Charles River Powered Growth Through Virtualization
WEBINAR: The Practical Blueprint for MPLS to SD-WAN Migration
Talkdesk Recognized as Contact Center Industry Leader
Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017–18
The Jive Body
Five Reasons Why It’s Time to Consider an SD-WAN Refresh
The Role of Social Media in Omnichannel
Why Customers Choose Webcasting
Trends on Adopting Web Chat & Chat Bots as a Channel of Communications
Getting an Accurate Gauge on ROI From Your Consulting Project
The Difference Between SD-WAN and CDN
Top 5 Questions About Hosted VoIP Answered
Webcasting for Global Marketing
Dispelling 7 Myths of Enterprise Cloud-based Contact Centers
Talkdesk Customer Stories
5QiQ with Tata Communications about SD-WAN
5QiQ about Collaboration with Tata Communications
UCaaS & CPaaS: A Dynamic Duo
Allow GlobalMeet to Reintroduce Itself
How Unified Communications Changes the Way We Work
Is VoIP Right for You?
Eight DIY Pitfalls Global SD-WAN As-A-Service Deployments Eliminate
Business Drivers for Omnichannel
Cloud-native Contact Center Applications Ease the Burden on IT
Be The Buyer with Talkdesk
Five Qualifying Questions to Win More Opportunities with Talkdesk
[Webinar] SD-WAN: Security Best Practices for Application Delivery and Multi-Cloud Connectivity
Infographic: 53 Stats that Show What Consumers Expect from Brand Communications
Intelisys Whiteboard Session: Unlocking Spend with Rackspace
Customer Drivers for Omnichannel
Safety Suite for K12
3 Campaigns to Kickstart Your B2B Marketing Automation Efforts
[Webinar] Masergy Partner Training: Why Masergy UCaaS?
SICOM’s Mission of Creating Amazing Experiences for Every Customer
Five Qualifying Questions to Win More Opportunities with TPx Communications
Jive for Dental Offices
Assessing Your Enterprise’s 911 Capabilities
Trends Around Channel Usage in Contact Center
Intelisys Whiteboard Session: Disaster Recovery with Rackspace
WEBINAR: Introduction to Effortless (Healthcare) – August 22nd
[Webinar] Masergy Partner Training: Why Masergy Managed Security?
CXone The World’s #1 Cloud Customer Experience Platform
[Webinar] Masergy Partner Training: Why Masergy Hybrid Networking?
Top 3 Mistakes to Avoid When Selling CCaaS
Intelisys Whiteboard Session: Staffing with Rackspace
Jive for Law Firms
3 Tips for Redesigning a Website Without Ripping Your Hair Out
The Most Overlooked Component of Business Continuity
How Hospitality Companies Can Use SMS to Ensure Customer Satisfaction
Prescribing better patient service with Talkdesk
NICE inContact CXone Omnichannel Analytics: Gain actionable insights from your customer interactions
Smart-WAN from Vonage: What It Is and Why It Matters
Intelisys Whiteboard Session: Who is Rackspace?
Data Protection for Federally Qualified Health Centers (FQHCs): Focus on Disaster Recovery
Top Four Security Threats for VoIP
CXone Omnichannel Analytics: Consolidated reporting and analytics for your contact center
SMS for Business: The Fastest and Easiest Way for Your Customers to Communicate With Your Company
Implementing an In-House Call Center Checklsit
Hosted Phone Service and Call Center Software from 8×8 Keeps iCruise.com Sailing
Game of Phones
Communication is Empowering Your Business
Acxiom’s Quest for Customer Excellence
CASE STUDY: Farmers Insurance
ClearChoices takes the customer experience to a whole new level with NICE inContact CXone
Movement Mortgage Supports Dramatic Growth and Boosts Efficiency with 8×8
Keel Point Investment Advisory Case Study
JBC – Jive Business Continuity