Welcome to the Library

Cloud Services University Resources
Rooms as a Service FAQ call
Retailers, Are You Ready? 5 Tips to Reduce Customer Frustration and Speed Up Resolution This Holiday Season
Outfitting the Perfect Huddle Room: Maximum Configurability, Control and Choice
Replace Telephone Lines (POTS) with LTE Solutions
E-Book: 2020 Contact Center Trends You Need to Know
Webinar: POTS Replacement
5 Reasons Game Developers Should Use Google Cloud Platform
Voice Enabled Teams Data Sheet
Finally, a Free Video Conferencing Solution for Room Kits
2020 CloudEmpower Webinar Series
3 Reasons to Use Google Cloud for Your Media and Entertainment Workloads
Ogletree Deakins Case Study Video
No-Fail Approach to Seasonal Spikes in Contact Center Volume
5 Reasons to Migrate to Containers with Migrate for Anthos
Google Cloud Sales Qualification Questionnaire
Webinar: $3 Trillion Reasons To Learn About Public Sector Contracts!
Aryaka Managed SD-WAN as-a-Service
Rackspace Service Block Patterns
Serenova Acquires Workforce Management Technology from Loxysoft
Talkdesk: National Channel Certification Day
Partner Program Sales Enablement Update
Verizon PSR Infographic
Accelerating Transformation ENTERPRISES TURN TO MANAGED SERVICES FOR AWS
Migrating to a Cloud Contact Center: Tales from the Far Side
The Networking Impact of Digital Transformation: A Practical Approach
Webinar: Channel Training – Voice-Enabled Microsoft Teams
Webinar: Evolve IP Product Deep Dive
techaWare Women, Wine, and Tech Event Surpasses 175 Attendees
The State of the Contact Center: 8 Insights Shaping the Future of CX
Talkdesk Presents Opentalk 2020 | The CX Event of the Year
IP Trunking – The 4 Reasons Your Customers Have Not Migrated
International Literacy Association Case Study
Evolve IP Touts Differentiated Strategy with Microsoft Teams
Lifesize: Weekly Training for Existing or New Partners
The Lifesize Connect 2019 Experience
Workstream Collaboration with Microsoft Teams
CARS Case Study Video
Comparison Matrix: Microsoft Teams and Cisco Webex Team
Findings from our latest collaborative report with Deloitte
Rackspace to Acquire Onica, a Cloud-Native Consulting and Managed Services Company
Questions to Consider Before Choosing a Business Collaboration Tool
Charitable Adult Rides and Services (CARS) Case Study
8×8 Video Meetings
Rackspace Qualification Questions
Evolve IP Named 2019 Partners’ Choice – Top Cloud Supplier by Intelisys at Channel Connect
5QiQ with Serenova
Top 3 Mistakes to Avoid When Selling CCaaS with Serenova
An Update from Serenova
K-12 Data Sheet
8×8 Autom8 Marketing Automation
Workstream Collaboration E-Book
Why Partner with 8×8
Modern Communications for K-12
Verizon Learning Series Presents
Evolve IP Named for Third Consecutive Year To Gartner’s 2019 Magic Quadrant for Contact Center as a Service, North America
What is StarDaaS™
Case Study: Redundancy
Modern Communications For Higher Education
Modern Communications for Modern Education
Evolve IP Europe and Evolve IP UK Exceed 125,000 IP Phone System, Unified Communications and Contact Center Users
SmartSIM
4 Starting Points for CRM Opportunities
Canpango Salesforce Services
Canpango – Partner Email Messaging
The Benefits of Choosing an Implementation Partner
Digital Trends Live featuring Bobby Beckmann
Canpango Partner Channel Overview
Advantix TEM
2020 Survey: WAN Transformation and the Future of SD-WAN
UCaaS Comparison Matrix
Verizon Learning Series Presents
Frequently asked questions about Rackspace and their Channel Program
Custom Meeting Invites
How to Strike a Balance Within Your Contact Center
Salesforce Implementation – Project Roadmap
E-Book: UC-One Connect
Evolve IP: What’s new in 2020
8×8 is in the Gartner Magic Quadrant for CCaaS Again!
Upcoming Meeting Notifications
Taking No For An Answer
The 5 Personas Of Digital Transformation Buyers
Cloud Elasticity vs Cloud Scalability
SADA Helps FUN-GI Fine-Tune GCP & Google App Engine
X Series: Solution Overview
Outlook Add In
Synchronoss serves data — and memories — for tens of millions
Sales Enablement Update
Make Your First Sale
Bigleaf’s Channel Management Team
Infographic- 5 Signs Marketing Automation – Intelisys
FoodJets Drives Innovation With Google Cloud & SADA
UC-One Connect Datasheet
Accelerate Your Transformation Ambitions and Business Value
Service Description Avaya OneCloud IX Workplace
How You Look Matters
About ICSA Labs
Management Service Levels for SD WAN.
5 Techniques for an Effective Whiteboarding Session
Case Study: Colorado Department of Transportation Streamlines Retaining & Noise Wall Inspections with SADA-Built GCP App
Defend your Network Against Threats on the Internet
Presenting Confidence
5 Key Advantages of BYOD
How you do demonstrate your product complies with ONC’s Health IT Program
Key Findings on Teams and Collaboration Infographic
8X8 AWARDED NASPO VALUEPOINT CONTRACT, ENSURING PUBLIC SECTOR AGENCIES CAN BEGIN THE JOURNEY TO THE CLOUD
Verizon Learning Series Presents
How to Run a Successful Board Meeting & Board Meeting Agenda
5 Tips for Migrating Your VMs to Google Cloud Platform
Why Not All HybridWAN Solutions Were Created The Same
Latest Products, Features and Enhancements from Lifesize
DNS Safeguard
7 Strategies to Improve CX of Contact Center Chat
8×8 Contact Center Virtual Demo Bar
Big Red and Big Teal: Aryaka Oracle Cloud Intergration
SADA Launches “Flat-Rate” Services for Google Cloud Platform (GCP) Customers
Callidus Cloud + Rackspace Private Cloud Powered by VMWare
Partner Tour
5 Big Challenges for Retailers, and How G Suite Can Solve Them
EFFORTLESSSDWAN
Webinar: Verizon Learning Series Recording
Look Out! Lifesize Adds Lifesize Outlook Add-In for Microsoft Outlook
Viasat Business satellite broadband and VoIP
DIS Sales Flyer
Case Study: Construction
Simplifying UCaaS Deployment Over SD-WAN With Aryaka
Be The Buyer with Aryaka
An Overview of Contact Center Reporting Metrics – Outbound
Effective Team Collaboration: Maximize Productivity and a Sense of Belonging
Verizon Secure Cloud Interconnect Customer Presentation
Disaster Recovery Planning Process
Join Star2Star’s Webinar on StarDaaS Powered by Citrix
Evolve IP Handset Upgrades
Best New video Product: Lifesize Icon 700
Use Case: In The Cloud Life Sciences Teams Can Confidently Collaborate
#8X8PartnerLove
Best Practices for Omnichannel
5QiQ with Aryaka
Heroics Don’t Scale: Understanding When to Seek a Strategic IT Partner
Updates available for Lifesize video conferencing platform
DIS Sales Flyer Select Sites
Webinar: 5 MPLS Migration Challenges SD-WAN Solves
Evolve IP Standard Handset Deployments
4 key Strategies to Cut Call Escalation
Use Case: A Safe Way to Move Healthcare to the Cloud
The #1 Investment Priority: Omnichannel
Webinar: Race to the Checkout Line: Selling into the Retail Vertical
Top 3 Mistakes to Avoid When Selling Managed SD-WAN with Aryaka
Telecom Expense Management with Advantix
Mobility Management
Core Services
Advantix Fixed TEM Overview
Advantix Core Competency Overview
Advantix Mobility Management Services Overview
Advantix BLITZ
Advantix IoT for Partners
EBOOK: Host mission-critical Microsoft SQL Server workloads on VMware CloudTM on AWS
Lifesize CEO On Two Different Stints as CEO of The Company
The Ever-Evolving UC Space
Webinar: Broad Sky Presents | No Overage Plans are Here! Choosing the Right Wireless Data Plan
UC-One Connect Data Sheet
Lifesize Recognized as a Visionary in Gartner’s Magic Quadrant for Meeting Solutions
Rackspace – Why are we a leader in the Gartner Magic Quadrant?
Webinar: The 5 most important considerations when selecting a SD-WAN service
Webinar: October ‘19 Deadline: Migrating From Salesforce Classic Edition to Lightning
Taking Control of Your Office 365 Data
There’s No Halfway To ‘Enterprise-Grade’
Webinar: How to Identify High Probability Prospects
Managed Services and Business Goals
Effortless Mail
Huddle Rooms – How the Meeting Room Has Evolved
3 Capabilities Your Contact Center Must-Have by 2020
Effortless Case
Why Partner with Rackspace?
Effortless Suite
Effortless WIFI
We’re Growing, Come Join Us! Rackspace Partner Program Update
Customer Story: Charles River Development
Effortless Solution
Benefits of Customer Feedback at the Agent Level
Critical UC Security Questions to Ask Your Vendors
Effortless Pro Services
2 Questions in 2 Minutes with Viasat Business: Backup and Weather
Weather Document
Viasat Business Internet as a Backup Connection Explained
Effortless Nonprofit
Effortless MSP
Healthcare Solutions Webinar
Headed to DC for Channel Partners? Meet with 8×8!
Effortless Legal
Effortless Healthcare
Evolve IP Named for Seventh Time to the Inc. 5000 List of Fastest-Growing Private Companies
Anatomy of a Deal: Short-Term Loan Firm
Network Transformation: An SD-WAN Buyer’s Guide
Lifesize Gives Customers More Choice with Mobile, Web and Desktop Video Conferencing Enhancements
Effortless Desktop
Case Study: White Star Petroleum
Top 6 Reasons to Use a Call Back Solution
Customer Story: Delmar Cargo
Partner Portal Tour
Increase Your Sales with the GoTo Suite of Products
Effortless FlightPlan
Case Study: Rochen
Effortless ClearSky
The Harris Center for Mental Health
Unpacking the Power of CPaaS
Press Release: 8×8 Wins 2019 UC Today Best Cloud Communications Provider
UCaaS Channel Survey Results
Why Outsource Your IT Help Desk
Whiteboard Sharing with Lifesize Share
Effortless Mission
Effortless Recovery
Effortless Support
Effortless Security
Effortless About Us
Customer Story: Wyndham Hotels
Research eBook: The State of Communications
Webinar: 6 Critical Reasons for Office 365 Backup
Broadsoft Success Story – JW Marriott
Case Study: Tailor Made Services
Connect SaaS to SD-WAN: Optimize your WAN for the Cloud
FY18 Q4 Partner Update Call
GoToWebinar: Webinars that drive effective engagement
Atmosphere CPaaS Sales Playbook
Demystifying CPaaS – Digital Transformation
Case Study: Zog, Inc.
GoToTraining: Live and On-Demand Training Software
Channel Training: Battle of the Handsets
Video Conferencing for Lawyers and Legal Professionals
Veeam vs. the Competition for Microsoft Office 365 Data Protection
Data Sheet – Fusion MPLS
Blog: Collaboration is Changing Company Cultures
Case Study: Clairo Medical
Broad Sky Presents | Broadband-Aggregation-Dedicated-as-a-Service is BaDaaS!
GoToMeeting: Online meetings on any device
Hot Topic – NICE inContact & Intelisys
Evolve IP Product Deep Dive
Transforming Customer Experience with CRM
Cloud Access Network: The foundation of your Cloud experience
Clearlogin Identity Management
Frost&Sullivan Cloud enabled CC transformation HCC InstaCC Global Whitepaper
How to Get the IT Services You Need (Without Paying for the Ones You Don’t)
Data Sheet – FusionWorks
Case Study: KnownHost
Five9 Expands Leadership Team
Amplify Your Marketing Efforts with CPaaS
Case Study: Central Valley School District
Episode 12. You’re Deploying AI Wrong and Here’s How to Fix It Pt. 2 w/ Rowan Trollope and Jonathan Rosenberg
How CPaaS Helps Cultivate Patient Relationships
Updated InstaCC Overview for Partners
The Cybersecurity Threat by Verizon Enterprise
TalkingHeadz Podcast with Rowan Trollope of Five9
Cloud Flights
Data Sheet – FusionWorks Pro Hoteling
Post Call Survey Datasheet
Episode 11. You’re Deploying AI Wrong and Here’s How to Fix It Pt. 1 w/ Rowan Trollope and Jonathan Rosenberg
Case Study: American Customer Care
Webinar: The Dark Side of SD-WAN
Digital Hostile Takeovers – Part 2
Digital Hostile Takeovers – Part 1
USDP Case Study
Unified Communications and Collaboration as a Service (UCCaaS) from Verizon Enterprise
UC InstaCC Gobal Datasheet
8×8 Named a Leader in Gartner UCaaS Magic Quadrant for 8th Year in a Row
Case Study: E-SoftSys
UCaaS & CPaaS: A Dynamic Duo
SD-WAN Confessions: My 3-month Onboarding Experience
Data Sheet – Unified Threat Management
Viasat Business
Webinar: The Role of AI in CX
Viasat Sales Team Map
Persistent IP document
How 5 Departments in Your Company Can Use CPaaS
Cato Networks Introduces Hands-free Management for Global SD-WAN Service
Episode 10. How The Contact Center is Poised to Change in the Next 5 Years (Part 3) w/ Rowan Trollope
Webinar: SD-WAN: Beyond Connectivity
Service Overview: Rackspace Managed VMware Cloud on AWS
Workforce Management by Evolve IP
Evolve IP and TXi Telecom Bring UCaaS to Antarctica
Transform Your Business with Google Cloud
Data Sheet – Dedicated Internet Access (DIA)
Case Study: Ocean State Job Lot
Partner Overview – The Fusion Partner Program
How CPaaS helps retail companies take engagement to the next level
Case Study: OneCall
Corporate Overview Datasheet
Case Study: Simplified Clinical
Data Sheet – FusionWorks UC One
Delivering holistic disaster recovery services at Amalie Arena
Episode 9. Why Contact Centers are Choosing Cloud Technology for Scalability, Stability, and Unparalleled Customer Experience w/Matt
Virtual Contact Center for Salesforce
5 Reasons to Switch to a Hosted Business Phone System
All Case Studies
Case Studies, White Papers and Other Resources
Virtual Office for Salesforce
Google Cloud Platform – Technical Account Management
SADA G Suite for Enterprise
8×8 Mobile Application for Business Communications
Give Your Digital Transformation a Boost
What is Unified Communications?
Webinar: IoT Connect – Cloud Based Platform for Digital Transformation
Top 10 Reasons to Love Talkdesk
Data Sheet – FusionWorks Pro UC
Case Study: Corporate Travel Management
Flexential – Flexanywhere – Infographic
Five9 CEO, Rowan Trollope, at Enterprise Connect 2019
Episode 8. Unleash Your Contact Center Data and Unleash Extraordinary Customer Experience w/Scott Kolman
Automated Experiences, the key to your customers’ hearts.
Journey to the Cloud
Episode 7. The Future of the Contact Center is at CX Summit ’19 w/Trisha Gouveia
Convert TDM and PRI to SIP Datasheet
Machine Learning Solutions for the Media and Entertainment Industry
Flexential – Placemat of Solutions
Report: A New Era of Workplace Communications
Partner All Clouds Guide Demo
Five9 CEO on Mad Money
4 Ways Virtual Call Center Solutions Keep You Competitive
Data Sheet – FusionWorks Pro Features
Webinar: The Secret to Scaling Your Business
Multilayer Cloud Security
Overview of All Clouds Guide
Google’s BigQuery ML Updates Make it Easier for Businesses to Take Advantage of Machine Learning
Talkdesk Boost
Partner Day for thevoicefactory, now Evolve IP
Talkdesk & Intelisys: The Role of AI of CX
Episode 6. Why Culture Isn’t a Philosophy – It’s a Daily Activity w/Tricia Yankovich
TierPoint Cloud Security
Brief: Cloud Communications: Lower Cost and Less Complexity
Data Sheet – Microsoft Office 365
7 Steps to Achieve Multilayer Security on AWS
Top 2 Reasons Modern Manufacturers are Leveraging Google G Suite
Flexential DRaaS Battlecard
Five9 and ServiceNow Integration
5QiQ with Globalgig
Time to Let Your Finance Team Shine
Serenova Explainer 2019
CxEngage Quality Management
Webinar: Improving CX with Technology
Flirting with Disaster or Disaster Recovery?
Gig Networking: A Game-Changer for Modern Business
Atmosphere® Messaging Datasheet
Episode 3. The 2 Questions You Must Ask Before Launching Any AI Product w/ Jonathan Rosenberg
How Google Maps is Paving the Way to Better Healthcare
Cloud Solutions Partner Training Webinar
Data Sheet – Business Voice Lines (POTS)
Always Learning – 6 Tips to Keep Agent Training Ongoing
Be the Buyer with Globalgig
eBook: Moving to a Cloud Phone System and UCaaS
Accelerate Your IT Transformation
Vonage Partner Academy: CX Differentiation Webinar
SADA Helps Arizona Boost Productivity and Save Millions
Evolve IP Revolutionizes DaaS Delivery with High Security, Flexibility and User Experience
Episode 2. Outstanding Customer Experience Is Way Simpler Than We Make It Out To Be w/ Kendra Riley
WiFi Pro Sell Sheet
Cloud Security Myths
Metro Bank speeds up processes by 50%
Monthly Partner Webinar – July 31st at 8:30am PDT
Data Sheet – SD-WAN
Top 3 Mistakes to Avoid When Selling Wireless with Globalgig
Don’t pass on CPaaS
Navigating the Data Explosion: A New Way of Looking at Edge Computing
Why move to a cloud phone system?
The Platform Equinix Vision: Build Here, and Go Anywhere
Data Sheet – The FusionWorks Suite
Swipe right on short codes
Episode 1. How the Contact Center is Poised to Change in the Next Five Years w/ Rowan Trollope
6 Reasons Colocation Makes Better Business Sense
Ethernet over Hybrid Fiber Coax: Different Delivery, Same Great Service
Leveraging Professional Services to Differentiate Your Business
Address the Dark Side of Working From Home – July 17th at 9am PDT
RingSocial
Top 3 Mistakes to Avoid When Selling SD-WAN with Globalgig
Unified Communications Transformation and Evolve IP
Webinar: Change the Office 365 Conversation
Five9 Workforce Optimization, powered by Verint
Case Study: Hospitality Hotel
Direct2Cloud Private Cloud Connectivity
Data Sheet – FusionWorks Pro
Feeding America frees up IT resources by 45%
Due Diligence and the Cloud
Atmosphere® Insights Product Tour
Moving to the Cloud – Show me the Money
Data Sheet – Fusion SIP
Comcast Business Private View TV
Security, Transparency and Open Standards: Our Commitment to Enterprise-Grade Video Conferencing
TierPoint Bike-n-Brew Sandy/Portland OR
Public Cloud Myths and Misconceptions
Five9 Adapter for ServiceNow
Join Star2Star’s Webinar On StarDaaS Powered By Citrix
Case Study: Retail Shoe Chain
Talkdesk Platform: Talkdesk Boost
Wireless Means Business! Powering SD WAN, VoIP, and VPN
Virtual Desktop Software: The Pros and Cons
Fusion Microsoft 365 Product Sheet
Atmosphere® Voice and Messaging for Webex Teams
Accelerate Innovation with Managed Microsoft Azure
TierPoint Bike-n-Brew Sammamish WA
Comcast Business Voice Solutions
Why You Need an Auto Attendant
Cato Fortifies Cloud-native Security Services with New Threat Prevention and Detection Engines
Customer Success Stories
Lifesize Extends Effortless Video Conferencing Experiences with Lifesize Go