Telecom Solutions Professional

Gain the knowledge you need to guide your customer’s strategy around telecommunications and emerging as-a-service technologies.


The telecommunications industry is a fascinating one, constantly changing and evolving at a lightning pace. It can also be a quagmire of acronyms and technologies and players that can confuse customers and sales professionals alike. This professional certification track is designed to introduce new channel sales pros into this space and begin laying the foundation for becoming a trusted telecom solutions expert.

What You’ll Learn

Starting with the basics of the history of telecom and the architecture of the PSTN and moving to local loop technologies and premise-based solutions, this course then dives deeper into access technologies, from DSL and T1 to Ethernet and Fiber.

This certification wraps up with important introductions to the Internet, Wide Area Networking, MPLS, data center and, finally, cloud and network security. Recipients of this certification will gain a solid understanding of the key technologies that are driving customer decisions and solutions today.

Certification Tracks

Here’s the complete list of certification tracks in the course. Don’t miss out on this telecom content.

01. Telephony 101

  • History of Telecom
  • PSTN Architecture
  • Analog to Digital
  • Local Loop Technologies
  • Premise Based Technologies
  • PBX/Key System Solutions

02. Access 101

  • Cable
  • DSL
  • T1
  • PRI
  • Ethernet
  • Fiber

03. Data 101

  • Intro to IP
  • SIP Trunking Solutions
  • Basic Hosted VoIP
  • Intro to WAN
  • Private Line
  • MPLS
  • Intro to Internet
  • VPN
  • Intro to Data Center
  • Intro to Cloud
  • Intro to Network Security
Start your video-based, self-paced telecom training at no cost!