At Evolve IP, we can overlay Contact Center or can deliver a fully integrated UCaaS and CCaaS solution at a cost that’s comparable (and sometimes even more cost effective) than a standard “over the top” CCaaS solution. We’ve got a session coming up on December 14th if you’re interested in learning more…
Save the Date – Training: Evolve Contact Suite
Earlier this year Evolve IP announced the release of Evolve Contact Suite (ECS), a comprehensive multi-channel solution for our award-winning contact center offering. The ECS delivers significant new capabilities and customizable, integrated tools that contact center managers need to create outstanding customer experiences, optimize agent productivity and drive insight-based business intelligence decisions. On December 14th, Rich Fox, Evolve IP’s VP of Contact Center Solutions, will be giving training on the Evolve Contact Suite.