Google Voice for Business

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  • Contributor
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  • #9898 votes: 0
    Darius M
    Participant

    Is Google Voice suitable to be used for business?

    #9935 votes: 0
    Erica B
    Participant

    Hi Darius,

    Google has video conferencing, messaging and presence built into Google Hangouts. At this point, Google recommends a number of 3rd party UCaaS providers for dial tone.

    If you have additional questions, please reach out to quotes@sadasystems.com and we’d be happy to help!

    #9944 votes: 0
    Shane S
    Participant

    Google Voice is great as a consumer or SOHO tool, but it is not an enterprise-grade UCaaS solution, and frankly, it’s not trying to be either. Google Voice allows:

    • Communications through one single phone number.
    • Voice to text transcription of voicemails.
    Free calls to the US. Competitive rates for outgoing international calls.
    • Free service that’s open to anyone.
    • Many interesting features, including call recording, conferencing etc.

    However, you can’t port numbers and most important of all is that it does not offer multi-user business services like auto attendant, call transfer, etc. Great consumer tool, but not a tool for business.

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