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What other courses are recommended for new agents?
@georgesanchez specifically speaking for iCSU a template plan for the course would be something like this:
1.) Telecom Solutions Professional
2.) Cloud Computing Solutions Professional
3.) UCaaS Solutions Professional
4.) Advanced Data Networking
5.) Network & Data Security
6.) Advanced Cloud Methodology
As an Intelisys Sales Partner you also have the ability to apply for training programs like Super9.
Are you looking for something online based or just training in general?
Any of the telecom professional, UCaaS, and CCaaS courses are great!
iCSU certifications will be available April 2021.