YES, ALWAYS and OF COURSE! But – I’m going to add one word to your question which will change my answer. And the word is NOW. So if your question is, Is moving a customer from traditional wireline service to the cloud NOW is the best option then the answer would be ‘It depends’
Moving from traditional premises based equipment to cloud technology is the right thing for everyone simply based on where technology overall is going. The real question is not one of IF but When is it right for each customer and that is based on several factors. Financial structure, existing equipment, desired outcomes, current contracts, appetite for change..just to name a few. For these and many reasons it is imperative to have a knowledgeable sales partner lead a customer through this process. But the end goal should always be to deliver the best possible, flexible solution over the long haul which arguably would be a cloud solution.